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About Sevenrooms
SevenRooms is a New York City-based restaurant technology company. It develops a cloud-based data platform used by restaurants, hotels, and other venues to take reservations, manage bookings, and collect guest information. The company was founded in 2011.
SevenRooms' hospitality technology platform is used by restaurants, hotels, and other venues to “take online reservations, manage bookings, and gather guest feedback from guests about their visits”. The profiles store data such as diner preferences and amount spent, to help the businesses customize customer service for future visits. Its platform integrates with restaurants' existing point of sale systems.
The company also issues research reports about third-party and direct booking online reservation systems, to help hospitality businesses improve the guest experience.
Growing a text club can be a lot of work. With our direct Sevenrooms integration, building a database of customers is seamless. Customers who have made a reservation using Sevenrooms are included in the database that is pulled into your texting account. The customer receives a short disclaimer to notify them about text messages and to simply reply STOP to opt out.
Sevenrooms and SMS Marketing Capabilities
How to better engage guests
Use the guest behavior data from Sevenrooms to target your Age Texting SMS marketing campaigns.
How to grow audiences
Automatically update guest opt-in and opt-out requests to keep your audiences up to date and growing. When a customer makes a reservation through Sevenrooms, their name and phone number and order data are pulled into your Age Texting account. The Sevenrooms data and Age Texting sync every 65 minutes with updated data from the previous day.
How to segment audiences
Use Age Texting's query feature to generate groups based on Sevenrooms customer and reservation data. For example, create a group for customers who have not made a reservation for several months.
How to easily share audiences across both platforms
Don’t waste time manually exporting and importing audiences. Integrating your Age Texting account with Sevenrooms makes it seamless, speedy, and less prone to error.
Automated Text Strategies for Convenient Customer Feedback
Set automated text messages that send 1 to 2 days after a customer has stayed with you or dined with you (depending on your industry) and request their feedback. A customer review strategy can help boost your online reputation while also helping you recognize areas for improvement.
Watch a video of our SMS Review Requester product below.
Check out these helpful resources to get started with connecting Sevenrooms and Age Texting.
Get your copy of our SMS—Sevenrooms/reservation software marketing strategy guide (coming soon)
hotel reservations, add SMS, SMS API, Sevenrooms