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About OpenTable
OpenTable's restaurant management software will help you fill seats, grow relationships with guests, and run consistently smooth shifts with easy-to-use solutions and powerful integrations, so you can make every moment matter.
Growing a text club can be a lot of work. With our direct OpenTable integration, building a database of customers is seamless. Customers who have made a reservation using OpenTable are included in the database that is pulled into your texting account. The customer receives a short disclaimer to notify them about text messages and to simply reply STOP to opt out.
OpenTable and SMS Marketing Capabilities
How to better engage diners
Use the guest behavior data from OpenTable to target your Age Texting SMS marketing campaigns.
How to grow audiences
Automatically update guest opt-in and opt-out requests to keep your audiences up to date and growing. When a customer reserves a table using OpenTable, their phone number is pulled into your Age Texting account. The text database is updated hourly with new data.
How to segment audiences
Use Age Texting's query feature to generate groups based on OpenTable reservation data. For example, create a group for customers who have not dined at your restaurant for three or more months. Invite them to try your new menu items and consider enticing them with a free dessert. Target your regular customers with an exclusive invitation to be the first to try your new menu items.
How to easily share audiences across both platforms
Don’t waste time manually exporting and importing audiences. Integrating your Age Texting account with OpenTable makes it seamless, speedy, and less prone to error.
Automated Text Strategies for Convenient Customer Feedback
Set automated text messages that send 1 to 2 days after a customer has dined with you and ask for their feedback. A customer review strategy can help boost your online reputation while also helping you recognize areas for improvement.
Watch a video of our SMS Review Requester product below.
Check out these helpful resources to get started with connecting OpenTable and Age Texting.
Get the OpenTable SMS Marketing Strategy Guide (coming soon)
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